FAQs about guided tours and walks

A guided tour or walk with Visit Antwerp will ensure that your visit to Flanders' largest city is unique and unforgettable. Look here to find out all you need to know before booking.

Temporary conditions in place due to the coronavirus

We are delighted to be able to organise new tours after a long break due to the corona pandemic.   These unusual times also require clear agreements to guarantee the safety of yourself and others at all times.   If you are a group leader, you must inform your members of these conditions before participating in a guided visit.

How and when to make a reservation?

Ideally, you should contact the Booking & Ticket department at Visit Antwerp at least three weeks before you plan to visit. You can do this by calling +32 (0)3 338 95 30 or via tickets@visitantwerpen.be on working days between 9 a.m. and 5 p.m.  
Guided walks can also be reserved online. To do this, click on the button 'Book now' beside each walk on this website and complete the form. Do this at least three weeks before your planned visit.

How much does it cost?

The basic cost for a guided tour or walk with a guide is 85 euros for a maximum of 2 hours. The hourly rate for any additional, consecutive hours is 35 euros. A walk lasting 3 hours will therefore cost 120 euros. A full hour will be charged for each new hour that begins.

Other rates may apply for exhibitions, special guided tours or workshops.
The rate is doubled before 8 a.m. and after 10 p.m. If the guide is required to collect the group from beyond the city outskirts (area between the river Scheldt and Singel), an additional 30 euros will be charged, unless this is the district where the guided tour or walk is to take place.

Visit Antwerp charges an administration cost of 5 euros for each booking. 
Bear in mind that this does not include the price of admission tickets for museums and churches. These are paid in the museum or church themselves on the day of the visit. 

How and when do I pay?

After placing your order, you will receive an email with confirmation and a payment form. In order to guarantee your reservation, you must pay at least 10 days before your visit.
You can pay by bank transfer or using a credit card (Visa, Mastercard or Eurocard).

What if I wish to cancel my booking?

You can cancel for free up to 10 days before your visit. If you cancel later, Visit Antwerp will charge you the full cost of your reservation, including the administration costs.
 

Jan Crab

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